Reasons Why Excellent Customer Service Should Start with a Smile

They say that a smile uses less muscles than a frown, and so it would probably make more sense to smile, even when you’re angry at something. A smile is something that invites people to us, since when we smile, we radiate warmth. A smile radiates feelings of happiness. Imagine customers coming over to your television studio offices, only to find the customer service reps in bad moods with frowns all over their faces. If they were coming to sell advertisement on your network, they would probably think twice about it. it would probably make sense to go somewhere else, where the customer service reps have smiles. A smile is not only friendly, but it is welcoming. In this article, we are going to discuss the reasons why excellent customer service should start with a smile.

Reasons Why Excellent Customer Service Should Start with a Smile

Reasons Why Excellent Customer Service Should Start with a Smile

A smile is more than an expression, since it communicates the state of mind of the person who is smiling. A non-visual smile can even be sensed over the phone, judging from the way a person is talking. This is a very important factor that all customer service reps should adapt, since it enhances the exchange of products, sharing of knowledge, and the offering of solutions.

A smile can make people tell the mindset of the person that is smiling. It can be a reflection of your television broadcasting company, since it is a validation of the company’s promise. It is a smile that brings the first impression to the company and plays a role in all of the business that you conduct. It is that smile that determines your relationship with your clients. It starts long before we even talk, and doesn’t end when we are done with our transactions.

Not only does a smile tell our first impressions, it also tells our attitude, adding that personal touch that says that we would like to serve our clients. It is that smile that will tell clients that we are willing to go that extra mile for them, and make them buy. Even when we aren’t face to face with the clients, probably talking on phone, our tone can tell the clients whether we are smiling or not.

The most important of all the points that we have mentioned is the fact that a smile is an invitation. It is the one that sets the trend and brings about that rapport with the clients. It initiates trust, which is very important for every business in order to succeed.

Novo Dental Centre

There are things that can make us feel afraid to smile such as dental health problems, but that is where Novo Dental Centre come in. They can restore the smile to your face with the use of their professional staff. The professionals, Dr. Jean Provo, Dr. Kareem Nada, and Ajay Vig (denturist),

are there to take care of your dental implants, bridges, or dentures. You can book an appointment by giving them a call if you happen to be in Abbotsford.


Excellent customer service can be encouraged when people are in excellent dental health. That is because they can afford to smile without worrying about what people will think of them. In the event that you’re experiencing dental problems, and you’re in Abbotsford, you should consider giving Novo Dental Centre a call to book an appointment.